Terms and Conditions

The Perfect Cosmetics Company are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at admin@theperfectcosmeticscompany.com
 
 

Making A Purchase

 
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on Checkout and you will be asked for a few details that we need to be able to complete the order.
 
We accept credit card payment, If you are shopping from Australia or anywhere else, place your order and we will debit your card in Australian Dollars (AUD).
 
We accept Visa and Mastercard, If you want to use any other method of payment, please call us anytime on 1300 MY PERFECT if you are in Australia or +613 9673 4000 in New Zealand to place your order or call 03 9673 4000 during office hours.
 
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
 

Delivery Schedule

 
Australian and New Zealand orders are normally delivered within 10 business days.
 
Express Delivery is available within 2-3 business days (please allow an extra 1-2 business days if you reside in a rural area). Express Delivery is not available for New Zealand customers. 
 
Credit Card Security
 
For your peace of mind, when orders are placed at our website, credit card details are processed on our behalf via PayPal.
 
 

Contact Us

 
If you need to contact us, please email sales@theperfectcosmeticscompany.com alternatively, you can call on 03 9673 4000 or write to us at The Perfect Cosmetics Company, PO Box 1599, St Kilda, VIC, 3182, Australia.
 
 

Return and Refund Policy

 
We are so confident that you will absolutely love our products, we offer a full 30 day money back guarantee on all products from the date the order was placed. Minus the postage charge.
 
The Perfect Cosmetics Company Head Office must be contacted prior to returning products on 03 9673 4000 during office hours to obtain an authorisation code for the return. No refunds will be processed without an authorisation code.
 
All goods must be returned by a tracked method at your cost within 30 days from the order being placed.